At Dream Decoder, we strive to provide our users with a valuable and satisfying experience. We understand that sometimes things may not work out as planned, and we want to ensure a fair resolution. Please review our refund policy below:
Refunds for Purchases Made on Our Website:
10-Day Money-Back Guarantee: If you have purchased an Unlimited Plan directly from our website and are not satisfied with our service, you may request a full refund within 10 days of your purchase. To initiate a refund, please contact our customer support team with your order details and reason for the refund. We will process your request and issue a refund to your original payment method within a reasonable time frame.
Purchases Made on Apple App Store:
For purchases made through the Apple App Store, the refund is handled by Apple and not Dream Decoder. To request a refund, please follow the instructions provided by Apple for "Report a Problem" with your purchase. Apple's refund policy and procedures will apply.
Purchases Made on Google Play Store:
For purchases made through the Google Play Store, the refund is handled by Google and not Dream Decoder. To request a refund, please follow the instructions provided by Google for their refund process. Google Play's refund policy and procedures will apply.
Additional Information:
Refunds are only available for the Unlimited Plan purchased through Dream Decoder's official website. All other purchases are subject to the refund policies of the respective platform from which the app was purchased (Apple App Store or Google Play Store).
Please note that while we offer a 10-day money-back guarantee for website purchases, we cannot process refunds beyond this period.
We reserve the right to refuse a refund if there is evidence of fraud, refund abuse, or other manipulative behavior.
We are committed to ensuring your satisfaction with Dream Decoder. If you have any questions or concerns about our refund policy, please don't hesitate to contact us.